Training Material [Videos and Presentations]
Here you can find the links to various presentations, videos, and software training material that will assist you in boosting your knowledge and performance on the campaigns found here at Protel BPO.
Let us know if you'd like specific training added for anything that you might not find here and we'll be happy to comply.
At Home Set-Up: In this video, you'll learn how to get your system set up for working from home.
Basic IT Troubleshooting: In this presentation, you can find quick troubleshooting tips for Callshaper, Five9 [EDU/All-Star/FromYouFlowers/GoGoTech], 360 Connect Fluent Cloud Issues as well as system clean up tips to clear those bothersome caches and cookies.
How To Add Proxy Extension To Google Chrome: In this video, you'll learn how to quickly set up Proxy on your web browser which is necessary for the functionality and access to specific sites.