Employee Policies & Security Awareness

 

This portal is applicable to all PROTEL BPO employees, including all newly hired employees. All users are required to review the information provided in this portal as part of their onboarding and ongoing security awareness responsibilities.

Users must:

*Read and understand the guidance provided*

*Review all applicable policies*
*Watch all required training videos*
*Acknowledge that they have reviewed and understood the policies*
*Participate in security awareness training when required*

New employees must complete this review during the onboarding process. Existing employees must review the portal periodically or whenever policies, procedures, or training materials are updated.

Employee Policies

Information security is important to the continued success of our company and to protecting the information entrusted to us by our clients. This policy applies to all staff, contractors, and anyone who uses or accesses company information systems. Please take a few minutes to read through the policy and become familiar with your responsibilities. All users are also reminded to review files and documents carefully before storing, sharing, or sending them, to help ensure that company and client information is handled securely.

Security awareness

Security awareness is a strategy used by IT and security professionals to prevent and mitigate user risk. These programs are designed to help users and employees understand the role they play in helping to combat information security breaches. Effective security awareness training helps employees understand proper cyber hygiene, the security risks associated with their actions and to identify cyberattacks they may encounter via email and the web.

Please Review each of the following files

  

Information Security Policy

Acceptable Use Policy

Incident Response Plan

Password Access Policy

Information Security Policy Video

PCI Awareness video

 Security Awareness Video

After completing all required training videos, users must complete the acknowledgment form below.

(Acknowledgment Form)

SECURITY AWARENESS TEST

Data breaches cost UK organizations an average of £2.9 million per breach.

82% of breaches involve the human element.

Different size organizations cope with different problems, but all have employees as the weak link in their IT security